
Technical Management and software support for your fleet
From planned maintenance to payroll, we help maritime operators set up Helm CONNECT the right way — fast, compliant, and reliable.
Software is easy, gaining maximum value takes structure and time

The leader in marine operation software.
Helm CONNECT is the industry’s top choice for maritime software. Tiller Technical will help you make the most of your investment.
Who we are
We bring knowledge, understanding and value to the table.
As an engineering and operational support company, we’ve delivered planned maintenance setup and vessel safety compliance solutions to over 1,000 vessels.
With increasing compliance demands and fewer internal resources, we help take the load off by setting up and maintaining your Helm CONNECT software — the right way.
Our depth of experience — paired with guided inspections and structured best-practice workflows — has been proven to improve fleet reliability, enhance operational safety, and reduce unplanned downtime.
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Maintenance
Streamline tasks, track inventory, and handle requisitions seamlessly. Our intuitive platform ensures transparency and reduces downtime by allowing you to monitor and manage maintenance routines, tasks, and inventory from a single dashboard. Features like automated task creation, predictive maintenance forecasting, and real-time logbook integration keep your daily operations surprise-free.
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Compliance
Track drills, safety meetings, forms, audits, and corrective actions to ensure your fleet stays compliant. Streamline document management, custom forms, and safety meetings, while efficiently handling audits and corrective actions. Access data and KPIs quickly to prove compliance to auditors, regulators, and customers. We make it simple.
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Personnel
Easily handle certifications, crew scheduling, and payroll with our intuitive platform. Manage crew certifications and training with built-in reminders, quickly build vessel schedules, notify crews, and manage changes in real time. Automatically generate gross payroll based on your pay rules and integrate seamlessly with HR and payroll systems. It’s the perfect hire.
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Logistics
Optimize utilization with centralized dispatching and real-time job tracking. Enhance cash flow with streamlined invoicing and eliminate missed billing through automated tariffs, contracts, and fees. Monitor market share, revenue by job, and other critical KPIs effortlessly. Simplify dispatching and billing for your entire operation and improve efficiency. Isn’t that the whole idea?
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Customer Portal
Meet the first system designed for customers to place orders directly into Helm CONNECT. Streamline the ordering process, provide continuous updates to customers and agents, and create transparency throughout the towage process—all without a single phone call or email. Your dispatchers are going to love every part of it.
Meet the Team
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Drew Pirrit
Director & Technical Manager
Marine Engineer, Technical manager with a career in the automotive and maritime industry
6 years as technical manager for Westug managing technical operations for Rio Tinto fleet
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Nathan Noble
Business Systems Specialist
Experienced in business operations management and process improvement.
Batchelor of Science (Paramedicine) & Batchelor of Applied Business Management.
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Brendan Sutton
Engineering Manager
Experienced marine engineer and surveyor, with a mechanical background.
Previously serving as service advisor for MTU dealerships.
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Kyle White
Business Solutions Manager
Strategic senior IT applications manager with 15 years in cruise and hospitality industries.
Kyle brings project and change management expertise to Tiller Technical to support fleets transitioning to digitial systems.
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James Alpas
Engineering Team Lead
Experienced Marine Engineer Officer and member of the Philippine Coast Guard.
James leads the engineering team in all planned maintenance and configuration.
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Domenic Rey Singuit
PMS Engineer
Experienced Marine Engineer Officer.
Domenic supports fleets with planned maintenance needs and manages the vessel database.
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Von Saied El Aliemy
PMS Engineer
Experienced Marine Engineer Officer.
Domenic supports fleets with planned maintenance needs and manages the vessel database.
Meet our Fleet
Why Tiller Technical
We work in the industry we serve
Our experience means we speak your language. We’ve worked across tug and barge operations, oil and gas, subsea, luxury yachts, cruise ships and bulk carriers.

Efficiently manage fleet compliance and maintenance.
Tell Tiller Technical what you need from your systems, and we’ll take care of the rest.