Privacy Policy

Tiller Technical

Last updated: 20 July 2026

Tiller Technical ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at [www.tillertechnical.com] (the "Site") or engage with our services. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Site, you consent to the practices described in this policy.

1. Information We Collect

Information you provide to us

We may collect personal information that you voluntarily provide when you: Fill out a contact or enquiry form

Request a quote or consultation
Subscribe to our newsletter or updates
Communicate with us by email, phone, or other channels

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

Information collected automatically

When you visit our Site, we and our third-party service providers automatically collect certain information about your device and browsing activity, including:

IP address and approximate geographic location
Browser type and version
Operating system and device type
Pages visited, time spent on pages, and referring website Date and time of your visit

This information is collected through cookies, pixels, and similar tracking technologies (see Section 3 below).

2. How We Use Your Information

We use the information we collect to:
Respond to your enquiries and provide our services

Send you information you have requested
Improve our website, services, and customer experience
Analyse how visitors use our Site
Deliver and measure the effectiveness of our advertising, including through Google Ads Comply with legal obligations

3. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies for the following purposes:

Essential cookies: Required for the Site to function properly.
Analytics cookies: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, time on site, and how you reached us. You can learn more about how Google collects and processes data at https://policies.google.com/technologies/partner-sites and opt out via the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Advertising cookies: See Section 4 below.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

4. Google Ads and Online Advertising

We use Google Ads to advertise our business online. In connection with this:

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Site or other websites.
Google's use of advertising cookies (including the DoubleClick cookie) enables it and its partners to serve ads to you based on your visits to our Site and/or other sites on the Internet.

We use Google Ads conversion tracking, which helps us understand what happens after a user clicks on one of our ads (for example, whether they submitted an enquiry form). This uses cookies to attribute conversions but does not personally identify you to us.
We may use Google Ads remarketing, which allows us to show our ads to people who have previously visited our Site as they browse other websites in the Google Display Network.

Opting out

You can opt out of personalised advertising in the following ways:

Visit Google's Ads Settings at https://adssettings.google.com to opt out of Google's use of cookies for personalised advertising.
Visit www.aboutads.info/choices (Digital Advertising Alliance) or www.youronlinechoices.com to opt out of third-party vendors' use of cookies for personalised advertising.
Adjust your browser settings to block or delete cookies.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our website and business (such as hosting providers, email services, analytics providers, and advertising platforms including Google), on the condition they only use it to provide services to us
Professional advisers such as lawyers and accountants, where necessary

Government or regulatory bodies where required by law

Some of our service providers (including Google) may store or process data on servers located outside Australia, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request that it be corrected if it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Children's Privacy

Our Site and services are not directed at children under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below. We will investigate and respond to your complaint. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: Tiller Technical Email: info@tillertechnical.com